IBM Sterling Order Management on Cloud (OMOC)

This intensive developer course focuses on implementing, testing, and deploying custom code for IBM Sterling Order Management on Cloud (OMOC). Participants will master the OMOC Developer Toolkit for building and debugging customizations locally, utilizing the Configuration Deployment Tool (CDT) for migrating assets, and adhering to IBM's "Cloud Guardrails" to ensure all extensions are upgrade-safe. The emphasis is on Java-based extensions, custom APIs, and seamless integration in a cloud-hosted, multi-tenant environment.

Setup and Utilize the Cloud Developer Toolkit: Configure a local development environment identical to the Cloud runtime for accurate testing and debugging.

Develop Secure Customizations: Write upgrade-safe extensions (User Exits, Custom APIs) that adhere to OMOC cloud development standards.

Manage Data and Integration: Develop services to integrate external systems using MQ, HTTP, and custom APIs, adhering to OMOC data security guidelines.

Deploy Cloud Assets: Master the use of the Configuration Deployment Tool (CDT) and other cloud-specific tooling for migrating code and configuration across environments (Dev, Test, Pre-Prod, Prod).

Troubleshoot and Monitor: Use OMOC cloud logging utilities (e.g., Graylog concepts) to diagnose and resolve code-level and integration issues in a cloud environment.

Cloud Architecture Overview: Understanding the OMOC multi-tenant, microservices-based platform.
The Developer's Role: Extending vs. Modifying the Base Platform.
Cloud Guardrails: Essential rules for writing upgrade-safe code (DOs and DONTs).
Setting up the OMOC Developer Toolkit (Local Sandbox):
- Installation, Database Setup, and Build Process (build.xml review).
- Synchronizing local setup with the Cloud Test environment.
Running and testing the local application server.

User Exits (Custom Business Logic):
- Implementing Synchronous and Asynchronous User Exits in Java.
- Understanding the input/output XML structure for core transactions.
- Best practices for passing data between transactions and user exits.
Service Definition Framework (SDF):
- Defining Custom Services, Service Groups, and Transactions using XML.
- Mapping Service XML definitions to Java implementation classes.
Debugging Techniques: Debugging custom Java code running in the local application server.

Custom API Development: Creating a new custom API for external system interaction.
Extending Base Tables: Understanding the <EntityName>Extn pattern for database extension.
Using the API Template: Reading, creating, and updating data via the manage and get API patterns.
Data Security in Cloud: Implementing data masking and access control in custom code.
Exception Handling: Customizing error codes and messages for cloud application logs.

Agent Architecture: Understanding the role of agents in asynchronous cloud processing.
Creating a Custom Agent Server: Defining custom agent configuration and criteria.
Developing a Custom Agent: Implementing the executeCollection() method in Java.
Agent Monitoring: Understanding how to monitor custom agent queues and performance in a cloud environment.
Transaction Flow and Pipeline Extension: Dynamically manipulating XML/object data within a transaction pipeline.

OMOC Integration Standards: Understanding supported protocols (REST/SOAP, MQ).
HTTP/REST Integration: Developing a custom service to call an external REST API.
MQ Integration: Configuring listeners and sending/receiving messages to/from external queue systems.
Service-Oriented Architecture (SOA) Principles: Implementing idempotent and reliable integration services.
Data Mapping and Transformation: Using XSLT for complex data transformations (XML to XML).

Configuration Deployment Tool (CDT) Deep Dive:
- Understanding CDT principles and its necessity for OMOC.
- Using the CDT utility to extract (export) and load (import) configuration data.
Cloud Code Packaging and Build:
- Packaging custom .jar files and resource bundles.
- Structuring deployment packages for Cloud Submission.
Managing Properties and Overrides: Handling environment-specific configuration parameters in the Cloud.

Cloud Logging Strategy: Understanding the standard log output structure in OMOC.
Introduction to Graylog (Functional Perspective): Learning to use Graylog search queries to filter and analyze application logs.
Troubleshooting Performance: Using timestamps and transaction metrics to identify bottlenecks in custom code.
Health Check APIs: Writing basic code to verify the health and connectivity of integrated services.
Code Optimization: Best practices for writing high-performing, low-latency Java code in a shared cloud environment.

SAP Functional Consultants (SD, MM, PM) looking to specialize in Customer Service

Service Managers and Coordinators

Customer Support Executives using SAP

Technical Consultants interested in integrating Python-based automation with SAP CS

Business Analysts working with service process flows in SAP

Expert Trainers

Learn from experienced professionals and industry experts with real-world knowledge.

Hands-On Training

Gain practical experience through real-world scenarios, projects, and interactive exercises.

Customizable Corporate Training

Tailored solutions to meet the unique needs of organisations and teams.

Certifications & Assistance

Courses are aligned with international standards and we also help you to prepare for globally recognised certifications.

Global Recognition

Trusted by individuals and enterprises worldwide, with a track record of successful alumni and partnerships.

24 x 7 Expert Support

We have a 24x7 online support team to resolve all your technical queries, through a ticket-based tracking system, for a lifetime.

“Appreciated how the OMOC sessions focused on order flow scenarios. The instructor walked us through sourcing rules, delivery constraints, and exception handling. The practice environment was stable, and Iteanz team provided doubt resolution, making learning smooth and applicable.”

Shubhendu Dey

Operations Specialist

“I Joined the OMOC course to understand fulfillment logic. The trainer demonstrated use cases, covering APIs, data models, and rule configurations thoroughly. Labs were hands-on and paced well. Iteanz support clarified doubts through chat and calls without delay consistently”

Parul Rai

Software Developer

“Expert instruction on the OMOC data model, service development, and troubleshooting. The detailed exploration of agent framework and UI customization was particularly beneficial for my projects. Support team responded quickly to queries, helping solidify concepts effectively for my role."

Suchi Smita

Technical Lead

“Comprehensive training on developing & deploying services, configuring fulfillment, and leveraging OMOC's powerful APIs. Iteanz trainers encouraged questions and provided reference materials. The support team was prompt in resolving technical queries during labs."

Anish Murlidhar

Senior Developer

Iteanz is providing 100% placement assistance on our key courses. We help you with career counseling, Exams on Key courses, Mock Interviews and Technical Interviews Tips.

Landing an interview proves that you have the job-specific skills for the position, but how do your interview skills stack up? Also, Soft skills are often the most important factor in showing you're the best candidate for the job.

Hence we are conducting FREE TRAINING on Soft-Skills worth Rs-25,000 to all Iteanz students which will help you to attend the interviews with more confidence.

Yes. We arrange a free demo for all the courses either in the Classroom or Live-Online demo. Please fill the demo request form to schedule a free demo.

You will never miss a lecture at myTectra. You can choose either of the two options:

Classroom Training:

If you miss one or a few classes we can give a backup class based on the trainer and your convenient time.
In case you miss many classes, we can reschedule your class with upcoming batches or other running batches based on how many course topics you have completed so far.

Live-Online Training:

View the recorded session of the class available in your LMS.
You can attend the missed session, in any other live batch.

Just give us a CALL at +91-80-468-10331 OR email at info@iteanz.com

Payments can be made using any of the following options and a receipt of the same will be issued to you automatically via email for both classroom training and Online training.

Visa Debit/Credit Card
American Express and Diners Club Card
Master Card
PayPal
Net Banking/Wire Transfer
UPI Payment such as Google Pay, PhonePe, Paytm
Cash/Cheque/DD ( Not for Online Training )

For Individual:

Classroom Training - Bangalore

Live-Online Training - Globally

For Corporates:

Classroom Training - We deliver classroom training for corporate in more than 20 countries. Send us an Enquiry Now!

Online Training - Globally

* All of the classes are conducted live online. They are interactive sessions that enable you to ask questions and participate in discussions during class time. We do, however, provide recordings of each session you attend for your future reference.

Our Trainer’s are chosen not only for their knowledge and expertise but also for their real-time experience in the respective courses.

Placement Assistance

Resume & LinkedIn Profile Building

Exclusive access to Iteanz Job portal

Access to Soft Skill Enhancement

Mock Interview Preparation

One-on-one career guidance

IBM API Connect

AS400

IBM Sterling Order Management on Cloud - Functional

IBM Sterling OMOC for New Developers: Your First Steps on the Cloud

Nov 11, 2025 10:15:25 AM 4 min read

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IBM Sterling Order Management on Cloud (OMOC) - Developer Training

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