Guidewire PolicyCenter Testing Training

• Overview of Guidewire InsuranceSuite.
• The Policy Lifecycle: A high-level view.
• The Role of QA in PolicyCenter (Configuration testing vs. Integration testing).
• Navigation: The Tab Bar, Sidebar, and Info Bar.

Lab: Searching for Accounts and navigating the Policy File "Wizard."

• Account Management: Testing Create Account, Account Holder types, and Address standardization.
• Submission Workflow: Testing the "New Business" wizard.
• Validating Pre-Qualification questions.
• Data Entry: Testing Drivers, Vehicles, Buildings, and Class Codes.
• Quoting: Verifying that a quote is generated successfully.

Lab: Executing an end-to-end Submission test for a Personal Auto policy.

• What is the Product Model? (Lines of Business, Coverages, Exclusions).
• Availability Testing: Verifying coverages appear only for eligible states/risks.
• Dependency Testing: Verifying that selecting Coverage A triggers Coverage B.
• Validating Limits and Deductible dropdowns.

Lab: Testing a scenario where a specific coverage should be unavailable based on the vehicle type.

• Mid-Term Adjustments: Testing changes effective between policy dates.
• Out-of-Sequence (OOS) Testing: Handling transactions entered out of chronological order.
• Conflict Resolution: Testing how the system handles overlapping changes.
• Verifying Pro-rata premium calculations for changes.

Lab: Changing a vehicle on a policy mid-term and verifying the prorated premium change.

• Renewal Workflows: Testing Automated Renewals vs. Manual Referral Renewals.
• Pre-Renewal Direction: Testing "Non-Renew" logic and Capped Limits.
• Reinstatement: Testing the revival of a cancelled policy.
• Verifying that coverage continues seamlessly without gaps.

Lab: Manually processing a Renewal requiring Underwriter approval.

• Cancellation Types: Carrier-initiated (Non-payment/Underwriting) vs. Insured-initiated.
• Refund Calculation: Testing Short-Rate vs. Pro-Rata refunds.
• Rewrites: Testing "Rewrite New Term" and "Rewrite Remainder of Term".

Lab: Cancelling a policy for non-payment and verifying the refund amount.

• Underwriting Issues: Testing Hard Blocks (Stop Quote) vs. Soft Warnings.
• Authority Testing: Verifying that users cannot bind policies exceeding their authority limits.
• Rate Validation: Techniques for testing premium calculations (Manual Rate vs. System Rate).
• Testing Rating Worksheets.

Lab: Triggering a "High Hazard" underwriting issue and logging in as a Supervisor to approve it.

• Forms Inference: Testing logic that triggers specific forms (e.g., "If coverage X is selected, Form Y must attach").
• Validating Dec Pages (Declaration Pages) and ID Cards.
• Testing dynamic data population within PDF forms.

• Database Testing: Key tables (pc_policy, pc_period, pc_account).
• SQL Queries: Verifying Policy Numbers, Effective Dates, and Statuses in the DB.
• Integration to Billing: Verifying that Binding a policy creates an invoice in BillingCenter.
• Integration to Claims: Verifying that the policy is visible in ClaimCenter.

Lab: Writing SQL to find the latest bound period for a specific account.

• Structuring a Test Plan for PolicyCenter.
• Smoke Testing vs. Regression Testing in PC.
• Common Defects in PolicyCenter (Rating errors, Form mapping errors).
• Automation possibilities (Selenium/Gosu) overview.