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Guidewire BillingCenter Business Analyst Training

Join Guidewire BillingCenter Business Analyst Training – Build Expertise in Billing, Policy Data & Core Insurance Processes

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Course Overview

Get Certified in Guidewire BillingCenter – Learn Billing Workflows, Business Rules & End-to-End Insurance Operations with Hands-On Practice.

The Iteanz Guidewire BillingCenter Business Analyst (BA) Training is designed to provide professionals with a deep functional understanding of Guidewire’s billing and receivables management system. As the insurance industry shifts towards digital transformation, BillingCenter acts as the financial backbone, managing the lifecycle of billing, payments, and commissions.

This course bridges the gap between business requirements and technical implementation. Students will learn how to leverage Out-of-the-Box (OOTB) features, manage the billing lifecycle, handle delinquency, and configure agency billing, enabling them to serve as effective liaisons between business stakeholders and technical developers.

Prerequisites

To derive the maximum benefit from this course, attendees should have:

  • Basic understanding of the Property & Casualty (P&C) Insurance domain.
  • Fundamental knowledge of Business Analysis concepts (Requirement gathering, SDLC/Agile).
  • Note: No programming/coding knowledge (Java/Gosu) is required as this is a functional course.
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Learning Objectives

Navigate the BillingCenter UI efficiently and manage tasks across all billing screens.
Navigate the BillingCenter UI efficiently and manage tasks across all billing screens.
Understand the full billing lifecycle from PolicyCenter sync through invoicing steps.
Understand the full billing lifecycle from PolicyCenter sync through invoicing steps.
Distinguish between Direct Billing and Agency Billing flows and related processes.
Distinguish between Direct Billing and Agency Billing flows and related processes.
Manage payments, disbursements, suspense items, refunds, adjustments, and write-offs.
Manage payments, disbursements, suspense items, refunds, adjustments, and write-offs.
Configure billing plans, payment plans, delinquency plans, and all billing schedules.
Configure billing plans, payment plans, delinquency plans, and all billing schedules.
Perform gap analysis comparing business needs with BillingCenter’s OOTB functions.
Perform gap analysis comparing business needs with BillingCenter’s OOTB functions.
Create clear user stories and functional specs aligned to BillingCenter capabilities.
Create clear user stories and functional specs aligned to BillingCenter capabilities.
 

Who Can Attend

Business Analysts aiming to specialize in Guidewire and enhance core insurance skills today.
Business Analysts aiming to specialize in Guidewire and enhance core insurance skills today.
QA professionals transitioning to BA roles within Guidewire insurance projects now on.
QA professionals transitioning to BA roles within Guidewire insurance projects now on.
Insurance Operations Managers and SMEs targeting Guidewire domain expertise skills.
Insurance Operations Managers and SMEs targeting Guidewire domain expertise skills.
Project Managers supervising end-to-end Guidewire implementations across teams now on.
Project Managers supervising end-to-end Guidewire implementations across teams now on.
Legacy System BAs upgrading skills to work confidently across the Guidewire suite up.
Legacy System BAs upgrading skills to work confidently across the Guidewire suite up.
Technology consultants expanding their expertise to include core Guidewire modules.
Technology consultants expanding their expertise to include core Guidewire modules.
 

Curriculum

Module 1: Introduction to Guidewire & BillingCenter
  • Overview of the Guidewire InsuranceSuite (PolicyCenter, BillingCenter, ClaimCenter).
  • The role of a Business Analyst in a Guidewire implementation project.
  • BillingCenter Architecture high-level overview.
  • Lab: Logging in, navigating the UI, and understanding the "Account" vs. "Policy" hierarchy.
Module 2: Account and Policy Setup
  • Understanding the Account Structure.
  • Integration points: How PolicyCenter pushes data to BillingCenter.
  • Billing Instructions and Charges.
  • Policy Transactions (New Business, Renewal, Cancellation, Reinstatement, Policy Change).
  • Lab: Searching for accounts and reviewing policy snapshots.
Module 3: Billing & Payment Plans
  • The difference between Billing Plans and Payment Plans.
  • Configuring Invoicing logic.
  • Down payments, Installments, and Fees.
  • Equity Billing vs. Installment Billing.
  • Lab: Setting up a new Payment Plan and modifying a Billing Plan.
Module 4: The Invoicing Lifecycle
  • Bill Dates vs. Due Dates.
  • Invoice Streams.
  • Planned vs. Billed items.
  • Handling Invoice items: Charges, Taxes, and Fees.
  • Lab: Simulating the passage of time to generate an invoice.
Module 5: Direct Billing & Payments
  • Payment processing workflow.
  • Payment Instruments (Check, EFT, Credit Card).
  • Direct Bill Payment Allocation logic.
  • Suspense Payments: Handling unidentified funds.
  • Reversing Payments and Write-offs.
  • Lab: Processing a full payment, partial payment, and moving money to suspense.
Module 6: Disbursements & Transfers
  • Outgoing funds: Refunds and Return Premiums.
  • Disbursement approval workflows.
  • Account Transfers and Policy Transfers.
  • Negative Invoice Items.
Module 7: Delinquency & Trouble Handling
  • The Delinquency Lifecycle.
  • Delinquency Plans & Workflows.
  • Dunning Letters and Notifications.
  • Grace Periods and Late Fees.
  • Exceptions: Putting a Hold on Delinquency.
  • Lab: Triggering a delinquency process for non-payment and executing a cancellation.
Module 8: Agency Billing (Producer Management)
  • Introduction to Agency Bill vs. Direct Bill.
  • Producer and Agency setup.
  • Statement Bill vs. Account Current.
  • Commission Plans and Commission production.
  • Handling Producer Payments and Promises.
  • Lab: Managing an Agency Bill cycle and verifying Commission calculations.
Module 9: Business Analyst Tools & Configuration
  • Product Designer: Overview of configuring the product model (Light Config).
  • Requirement Gathering workshops for Billing.
  • Fit-Gap Analysis: Identifying what is OOTB vs. Custom.
  • Writing User Stories for BillingCenter modifications.
  • Understanding Business Rules usage (without coding).
Module 10: Administration & Integration
  • User Management: Roles, Permissions, and Authority Limits.
  • Security Zones.
  • Batch Processes (End of Day / End of Month processing).
  • Document Management and Note generation.
  • Overview of integrations (General Ledger, Check Printing, Payment Gateways).

Get Started with a Demo
 

Key Features of our Training.

Expert Trainers

Learn from experienced professionals and industry experts with real-world knowledge.
Expert Trainers

Hands-On Training

Gain practical experience through real-world scenarios, projects, and interactive exercises.
Hands-On Training

Customizable Corporate Training

Tailored solutions to meet the unique needs of organisations and teams.
Customizable Corporate Training

Certifications & Assistance

Courses are aligned with international standards and we also help you to prepare for globally recognised certifications.
Certifications & Assistance

Global Recognition

Trusted by individuals and enterprises worldwide, with a track record of successful alumni and partnerships.
Global Recognition

24 x 7 Expert Support

We have a 24x7 online support team to resolve all your technical queries, through a ticket-based tracking system, for a lifetime.
24 x 7 Expert Support
 

Testimonials

Success Stories in Their Own Words

“As an Operations Executive handling billing activities, I valued Iteanz’s BillingCenter BA program. The trainer explained concepts clearly, exercises reinforced learning, and the support team stayed responsive, giving me confidence to use the skills effectively today.”
Aishwarya
Operations Executive
“Being a Quality Analyst in an insurance-focused team, I found Iteanz’s BillingCenter BA course very informative. The trainer’s examples were relatable, the practice exercises useful, and the support team consistently supportive, creating a well-rounded learning path.”
Deepak R
Quality Analyst
“Working as a Billing Analyst in an insurance firm, I appreciated how Iteanz explained BillingCenter workflows. The trainer’s guidance, practical labs, and helpful coordination team made the entire program genuinely beneficial for my daily responsibilities today.”
Keerthana R
Billing Analyst
“Iteanz offered excellent BillingCenter BA training with practical scenarios. I understood billing cycles, transactions, and integration points smoothly. Their trainer focused on real client examples, and the team ensured every doubt was handled promptly through consistent guidance.”
Naveen Prasad
Process Analyst
 

FAQ's

Will I get placement assistance?

Iteanz is providing 100% placement assistance on our key courses. We help you with career counseling, Exams on Key courses, Mock Interviews and Technical Interviews Tips. 

Landing an interview proves that you have the job-specific skills for the position, but how do your interview skills stack up? Also, Soft skills are often the most important factor in showing you're the best candidate for the job. 

Hence we are conducting FREE TRAINING on Soft-Skills worth Rs-25,000 to all Iteanz students which will help you to attend the interviews with more confidence. 

Can I attend a demo session before enrollment?

Yes. We arrange a free demo for all the courses either in the Classroom or Live-Online demo. Please fill the demo request form to schedule a free demo.

What if I miss a class?

You will never miss a lecture at myTectra. You can choose either of the two options:

Classroom Training:

  • If you miss one or a few classes we can give a backup class based on the trainer and your convenient time. 
  • In case you miss many classes, we can reschedule your class with upcoming batches or other running batches based on how many course topics you have completed so far.

Live-Online Training:

  • View the recorded session of the class available in your LMS.
  • You can attend the missed session, in any other live batch.
What if I have more queries?

Just give us a CALL at +91-80-468-10331 OR email at info@iteanz.com

What are the payment options?

Payments can be made using any of the following options and a receipt of the same will be issued to you automatically via email for both classroom training and Online training.

  • Visa Debit/Credit Card
  • American Express and Diners Club Card
  • Master Card
  • PayPal
  • Net Banking/Wire Transfer
  • UPI Payment such as Google Pay, PhonePe, Paytm
  • Cash/Cheque/DD ( Not for Online Training )
Where do the classes take place?

For Individual: 

Classroom Training - Bangalore

Live-Online Training - Globally 

For Corporates: 

Classroom Training - We deliver classroom training for corporate in more than 20 countries. Send us an Enquiry Now!

Online Training - Globally

* All of the classes are conducted live online. They are interactive sessions that enable you to ask questions and participate in discussions during class time. We do, however, provide recordings of each session you attend for your future reference.

Who are the Trainers?

Our Trainer’s are chosen not only for their knowledge and expertise but also for their real-time experience in the respective courses. 

 

Career Services

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Placement Assistance

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Resume & LinkedIn Profile Building

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Exclusive access to Iteanz Job portal

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Access to Soft Skill Enhancement

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Mock Interview Preparation

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One-on-one career guidance

 

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Empower your team to excel—transform potential into performance with Iteanz Corporate Training today!

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Talk to our training advisor today and discover how Iteanz can help you achieve your training goals.
 

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